Contact
Pick the address that matches your question — it routes straight to the team that handles it. Network and abuse reports are monitored continuously; commercial queries are answered during European business hours.
sales@mirrorhub.space
New deployments, quotes, contract terms, enterprise agreements, custom SLAs and on-premises cache appliances.
Response: within one business day, Mon–Fri 09:00–18:00 CET.
support@mirrorhub.space
Technical questions, account and namespace changes, mirror-sync problems, API integration and token issues.
Response: within one business day. Priority per your plan (see pricing).
noc@mirrorhub.space
Network operations: peering requests, routing issues, prefix or RPKI questions, incident coordination, upstream mirror additions.
Monitored 24×7. Include your ASN, contact details and, for incidents, traceroutes.
abuse@mirrorhub.space
Reports of misuse of our infrastructure, malicious content hosted in a customer namespace, or network abuse from our address space.
Acknowledged within one business day; escalated reports are handled immediately.
dmca@mirrorhub.space
Copyright takedown notices. Please include the exact URL, the work concerned, and a statement of your authority to act.
Handled within two business days of a complete notice.
Postal and site
MirrorHub Ltd
Operations and NOC
Kaiserstraße 61
60329 Frankfurt am Main
Germany
Visits by appointment only. The facility is not open to the public.
Security contact
Vulnerability reports concerning our services or infrastructure are handled with priority. Send details to abuse@mirrorhub.space with the subject line SECURITY. We acknowledge within 24 hours and can provide a PGP key on request. Please do not include live credentials or personal data in an initial report.
Company details
| Legal entity | MirrorHub Ltd, registered in England and Wales |
| Company number | 12044871 |
| EU VAT | DE—328 419 662 |
| Autonomous system | AS213412 |
| Network & operations | Frankfurt am Main, Germany |
| Service status | status.mirrorhub.space |